Acceptable Use and Intrinsic Motivation
I've been reading some Acceptable Use Policies this week, particularly looking at how they can help protect students' privacy and promote online safety. The design of the policy, the language used, and where responsibility is placed all play a part in how effective these policies are at protecting the safety and privacy of students while using school technology resources and beyond.
AUPs are often written with a specific audience in mind, and how the policy is designed is informed by this intended audience. For example, this Digital Citizen Agreement from Illinois SD62 is intended to educate and inform students of varying ages, and so their policy employs graphics and avoids jargon so it's accessible to students and parents with different reading levels.
Policy language can appeal to values, seen in this AUP from Mahomet-Seymour Community Schools that uses the template of "We value [blank], therefore, I will [blank]/I will not [blank]" to encourage responsible technology use from their students by directly connecting behavior with school-wide values. Consistent use of these values can unify school policies while contextualizing the rules and regulations that students are expected to follow.
Whose Use is it Anyway?
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| Source: My Private Professor |
A good second step can be to emphasize responsibility over restriction. As a former teenager, I remember that a reaction to certain restrictions was an almost immediate disregarding of the rule. At least some of my reaction was drawn from feeling like the reason for the restrictions wasn't explained to me, with the perceived implication for the lack of explanation being that I couldn't handle it or wasn't able to understand. Whether this was true or not, that perception of being seen as incapable led to a quick backlash. Personally, I think a bit of anti-authoritarianism is healthy for a democratic society, so I'm not looking to challenge this teenaged instinct -- I want to work with it to cultivate personal investment in online safety.
"Get Out of My Digital Room, Dad!"
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Source: "Aren't teenagers pleasant?" by emmacraig1 is licensed under CC BY 2.0. |
Experiential learning can help students further build a personal connection with privacy and safety lessons. Common Sense has provided 30 hands-on lessons and activities to help students practice staying safe online. This article separates the lessons by grade level, from Kindergarten to twelfth grade.
An Acceptable Use Policy in Higher Education
This research made me wonder what the AUP for my university looks like. Dominican University's AUP meets the basic requirements for a good AUP as set out in this article by Kajeet on the subject, but it also has some omissions. Their most recent AUP (last updated 2/22/2023) does not mention AI at all, which was especially surprising considering the emphasis put on responsible AI use by many of my professors. It doesn't mention social media, nor does it appear to have incorporated input from outside of the president's cabinet.
It includes a broad statement of acceptable use ("legitimate educational and business purposes [and] limited personal use") and a list of specific violations of the use policy. This policy is applicable to university community members, guests, vendors, and contractors. There are no separate use considerations for the university library, which was also surprising to me. I had expected some level of separation between academic learning technological use and technology in the library. The policy specifies that Dominican doesn't "routinely monitor individual usage" of its resources, though with the caveat that this can change at its discretion.
This policy was scheduled for review 2/22/2026, so I'll be interested to see what is changed and updated to meet the rapidly evolving technological environment we find ourselves in. In addition to the omissions I mentioned above, I think a big improvement would be to connect responsible technology use with broader principles, such as responsibility to self and others, respect for self and others, value of privacy, value of intellectual property, etc.
AUPs for the Future
Acceptable Use Policies are meant to provide guidance on how technology should and should not be used by students, while still providing access to digital resources that support learning. When writing an AUP, the audience should be kept in mind and, ideally, their input should be included in the design. For students in middle school and high school especially, this may lead to higher personal engagement with the underlying goals and increased intrinsic motivation to follow the rules in the policy.
A good AUP is designed to keep students safe while online. As online technology use increases and evolves, AUPs should be revisited regularly to ensure they are appropriate for the current technological landscape. AI use and social media safety should be discussed explicitly. Direct connection to broader values or principles can contextualize seemingly arbitrary rules. Most importantly, the privacy and safety of the students should come before all other considerations.


I think it's fantastic that there is a published review date. I also thought it was an excellent suggestion to weave in some of Dominican's core values. It's too bad there wasn't a meeting or place this could have been suggested.
ReplyDeleteYes, I wish they had provided some way for students and faculty to have some input. Maybe in 2029!
DeleteHi Kate,
ReplyDeleteYou make some really excellent points in your post. I like how you highlighted that AUP often are written for the audience that they are meant to govern. Especially after reviewing Terms of Service agreements recently, which are bogged down with lots of legal jaron as their primary goal is to protect the company they are representing, it was refreshing to read an AUP that is focused on protecting its users, and therefore is much simpler to understand.
You also make a great comparison to rebellious teens and how they can be more more motivated by responsibility over restriction. I agree that modeling an AUP on intrinsic motivation makes it more likely to be adhered to because it strips away the patronizing feeling and replaces it with curiosity and autonomy. After all, AUP are designed to keep their users safe, and whatever we can do to encourage more of our users comply with the policies is a good thing!
I enjoyed the change to policies that are designed to be read as well! There is such an obvious difference in the intent of ToS and AUPs. That patronizing feeling is exactly what I'm afraid pushes away young people from caring about their online safety. The jargon in ToS policies also prepare people of all ages to skip reading all online policies, even if they are useful and informative, like many AUPs.
DeleteHello,
ReplyDeleteThank you for the reference to Common Sense's article of 30 hands-on lessons and activities ranging by Kindergarten grade level to twelfth grade. I will be using this link for my work with kids. It is an excellent choice for this subject. Acceptable Use Policies are growing in acceptance and use. However, few organizations like Dominican University are even up to date on the basic elements of Acceptable Use Policies. It will be interesting to see how it evolves with the progression of technology. I have until 2028 before I graduate with a master's degree and I wonder if information policies will increase to keep pace with technology.
I'm so glad you found that resource useful! I'm not in education, but I thought those activities looked pretty good. I wish they were around when I was in school!
DeleteHi Kate, I was interested to see that Dominican's AUP was recently up for review in February. It seems many institutions have some catching up to do on their policies regarding Social Media and AI. I really liked the RUP for the Catholic Schools of the Archdiocese of Philadelphia in which the policy truly aligns within their faith, with the goal of preparing "its members for a responsible life in a digital global community." Besides including students and community in forming RUPs, I like the idea of making an institution's motto or main belief central to the formation of such policies, and a revised Dominican AUP (or RUP!) would do well to have Caritas et Veritas at its core.
ReplyDeleteI agree, the RUP for the Catholic Schools seemed very cognizant of the current technological landscape. I thought it was interesting that they connected their policies directly to their religion, especially the quote from pope Francis that "technology is a gift from God." Even with this explicit connection, their foundation for why it's important to use technology responsibly is applicable in more than just religious institutions.
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